Arlington Auto Repair

J&F is my independent shop of choice. The guys are generally a pleasure to work with. They get 5 stars from me for quality of service, communication, advice, customer service and standing behind their work. Other shops may be slightly less expensive at face value but, in my experience, it’s worth paying to have the job done right the first time. If an issue arises they take care of it. They fixed an oil leak which subsequently returned after about 13 months. Dropped it off with J&F and they handled all the repairs and called to tell me the job was covered by their shop guarantee; my cost was $0. This was done without me having to ask. Because of the loyal client base, you’ll usually need to call a few days ahead for an appointment. But they often get the work done early and keep you updated if the timeline is going to be extended. Another big plus: the facility is very clean and has a good amount of well-organized parking, so no worries about your car being in harm’s way when it’s waiting. Can’t say that about most shops.

Love these guys, they do a great job!

Very helpful, knowledgeable and trustworthy staff.

I've visited here multiple times for my cars. I've always been very pleased with the work.

Great service. Reliable work and courteous folks to work with.

Integrity! I brought my 1997 BMW 328I in for a timing issue and before they just did the work they advised me that there were significant safety issues with the axles, drive shaft etc and advised my not to put the money into this car. I appreciate their honesty and integrity. They could have easily done the engine work, charged me and then told me that I needed $4,000 worth of undercarriage work to make the car safe. I am either now selling or donating the BMW. So Break Break, I drove the car to florida, no problems...drove the car for 2 more years, highway, city etc etc...no problems as they identified...then I had a cooling problem that eventually required a new engine...not at all what this shop said I needed....so bottom line I am changing this review 4 years later to a one star....still haven't changed out the parts they said were going to fail anyway....hmmmmmm.

Took my old 335i here a few years back and was getting quotes for some work for my old Z3 this year...they do a good job, not doubting that, but their rates are very high for an indy- very close to dealer rates for similar work. Just to hook up their scanner they will hit you with $135 or so, not a huge discount overall vs going to the dealer. There are other cheaper options in the area- maybe go for serious work to these guys, but save money on smaller stuff at other local shops.

Great service. Reliable work and courteous folks to work with.