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5

Dropped wife's 2015 X3 with 19,000 miles off at our local BMW dealer for an oil change. They advised we needed two new Goodyear run flat tires, front & rear alignment and the replacement of the transfer case for a total of $7,000. Greg at J&F saw it a little differently. He replaced a seal on the transfer case and, at my request, mounted and balanced four new Bridgestone run flat tires and performed a front and rear alignment for.....get this....$2,502.48. Where do you think we'll go the next time this car needs servicing?

5

Charlie at J & F Motors was so patient and helpful with the recent extensive repairs to my BMW. I have high regard for the service and pricing that J&F provides!

5

I have been going to this shop for over 10 years and they are amazing. They are not only excellent at what they do but are also genuinely nice people who remember you. Fully recommend without hesitation!

5

5

J&F Motors are exceptional! Charlie, the service manager is informative, knowledgeable and above all honest, a rare characteristics that are rare in the automotive service industry. I own an X-Drive 650i with an M-Sport package. In the past I received bad ( an expensive) advice about issues I experienced with my automobile. J&F Motors addressed these issues within a reasonable price range. I am more than satisfied with the quality of their work and I am planning to return for major brake/rotor replacements! J&F Motors will always be at the top of my list for repairs and maintenance for my BMW.

5

I only discovered J&F 2 years ago but I will never go anyplace else in the DC area. I had been using the BMW dealership long after my warranty had expired and finally got tired of paying their outrageous prices. J and F offers the most personalized and friendly service you could ever imagine from a car repair shop. They focus on German cars, mostly BMWs but all other German cars as well. They keep in close touch throughout the day or days that your car is undergoing repairs and clearly explain various options and costs for you to make a decision. the owner seems to always be working at the front desk and truly is interested in every car and every person. They offer you a ride to the Metro and the best part of all is. if you are lucky Reagan the dog will bring toys to play with and come wait with you in the lounge. (Reagan: "Hey. mister, I think you will have fun if you play tug of war with me with this rope while you wait for your ride.")

5

As an active duty service member for almost four decades, I surround myself with professionals to ensure success. J&F Motors are very responsive and customer-focused; therefore, a win-win for anyone who is business minded. My wife and I are delighted at the level of service and expert automotive care they provide. I am honored to comment on this company. Thanks!

Thanks for the great review Charles. We really appreciate you taking the time to leave it. See you next time!

- J & F Motors Ltd
5

Beautiful work!

Short and sweet! Thanks for the the review.

- J & F Motors Ltd
5

I have an Audi A3 & needed to have some transmission work done. Based on the reviews, I felt more comfortable bringing my car here than the Audi Service close to me. I was very pleased with the service here. As a woman, I didn’t feel like they were talking down to me or being condescending. They were transparent and respectful. They also offer a shuttle. I loved the shop dog, Reagan! She’s sweet. Some time after the repair, they texted me, following up to make sure everything was still going okay. That was a nice touch. Several weeks later I drove over to the shop unannounced because I noticed a leak (unrelated to the transmission repair) and Greg was kind enough to come out & check it out. They fit me in the next morning to do the repair. They're usually pretty booked up, so I appreciated them fitting me in last minute. Once again, great service & transparent about the whole process & the estimate. It’s a bit pricey BUT you get what you pay for. I definitely feel like the cost was worth it because they had service to match! If there’s anything going on with my car, I will be taking it to J&F motors !

Hi Charis, Thanks so much for the comprehensive review. If you ever need anything we will be happy to help. Feel free to swing by for a cup of coffee and to pet Reagan anytime.

- J & F Motors Ltd
5

This shop is a great place for all BMW repairs and maintenance 👌

Happy we could take care of you stefon. Good luck with the 7 going forward.

- J & F Motors Ltd
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