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5

I’ve been taking my M3 here for 16 years. The team at J&F are great! They’re fair on price and go the extra mile to locate hard to find parts. Communication is clear and turn around time is fast. Ive never had to return to fix the same problem twice and appreciate the integrity of everyone there, never trying to sell parts, services, or repairs that aren’t necessary.

5

I have worked with J&F for many years on my Minis I find the to be consumate professionals

5

These guys are the best. I've been working with them for over 10 years and always impressed by the expertise, the thoughtfulness in what fix, cost consciousness, etc. One of our cars recently came off lease/we purchased it. Up for it's first service. The dealership was going to charge us nearly $500 more and recommending items that were not needed. Thanks, J&F!

5

These folks are truly wonderful. They completed all of the required maintenance on my 2022 BMW X5 after it was no longer covered by the BMW service program. I had initially taken the vehicle to BMW of Alexandria, where I felt I was being oversold unnecessary services and quoted prices that seemed excessive—and that concern turned out to be well-founded. This team completed a minor repair on my left mirror for $190, compared to a quote of over $1,000 from the dealership. Their work was honest, efficient, and fairly priced. If you’re looking to save money without sacrificing quality or peace of mind, I highly recommend this company.

5

They got me in quickly for a headlight replacement. Shuttle service to and from metro was very convenient.

5

Good fast turn around on a minor Porsche engine control fault.

5

Have been taking our cars to J&F for several years now and they always do a great job, are always fair, and are less expensive than the BMW dealer.

5

I have been a customer for at least 7 years. Good, honest, competent shops are difficult to find and this is one of the best I've ever come across. They maintain my 3 BMW's and I would not own even one if I had not found them. Greg and Charlie keep my cars running and the shop mascot, Reagan always puts a smile on my face when I see her.

5

Outstanding customer service.

5

I had put on brakes and rotors by myself and still had vibrations when braking hard and suspected a rotor problem even though they were new. I brought it to J&F to have them check if it was the rotor and they confirmed that the rotor was the issue. I was going to return the rotor to where I bought it but they said they might be able to file down the high spot so I said give it a go. The filing down improved it but did not fix it, so I said I'll just pick it up. They said it would be no charge since they said they weren't able to fix it. I said let me pay you since you spent time to diagnose and attempt to fix it and they said no, we'll see you next time - what a wonderful business experience!

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