Arlington Auto Repair

Beautiful work!

I have an Audi A3 & needed to have some transmission work done. Based on the reviews, I felt more comfortable bringing my car here than the Audi Service close to me. I was very pleased with the service here. As a woman, I didn’t feel like they were talking down to me or being condescending. They were transparent and respectful. They also offer a shuttle. I loved the shop dog, Reagan! She’s sweet. Some time after the repair, they texted me, following up to make sure everything was still going okay. That was a nice touch. Several weeks later I drove over to the shop unannounced because I noticed a leak (unrelated to the transmission repair) and Greg was kind enough to come out & check it out. They fit me in the next morning to do the repair. They're usually pretty booked up, so I appreciated them fitting me in last minute. Once again, great service & transparent about the whole process & the estimate. It’s a bit pricey BUT you get what you pay for. I definitely feel like the cost was worth it because they had service to match! If there’s anything going on with my car, I will be taking it to J&F motors !

This shop is a great place for all BMW repairs and maintenance 👌

I had a mysterious starting issue with my BMW X3. I tried some troubleshooting myself including changing out the starter, but the problem persisted. Brought it to J&F as I had a good experience with them previously on a suspension repair. They, too, had some trouble tracking down the problem as no computer codes or other tell-tale signs were present. They persisted and finally tracked down the problem and now everything works perfectly. This was definitely 5-Star for 3 specific reasons. 1.) They gave me an estimate up front for troubleshooting hours that I agreed to and they stuck to it even though I am certain they spent way more time on it. 2.) They took on the risk of this job even though they had never seen the issue before, there was no similar issue I could find on the internet, AND I had tried to fix it myself with a starter replacement. Thankfully, they had a good "hunch" of what the problem was (CAS module) and had the expertise I did not to get it swapped/reprogrammed. 3.) Lastly, and what puts them as top-tier, they also noticed that the Emissions and Safety Inspections would expire at the end of the month. They had the car for a few extra days because I was on vacation while it was being repaired, so they got it inspected for me - saving me a trip to the local Exxon. Thanks so much for keeping my 10 year old 118,000 mile Bimmer going for another few years!

Excellent service. Team goes above and beyond. I 100% trust their recommendations and the quality of work performed.

Excellent prompt and caring service by the J&F team.

Fair prices. Great staff. Super fast turnaround time. Same-day appointment. Cool dog in shop. Will not be using the dealership anymore after going to J&F!

J&F are the top BMW/Mini service providers - hands down. I have an older Mini and they have been outstanding!

My car was nearly due for a 60,000 mile check/service when I needed to take a long (1,000+ miles) trip for a family emergency. J&F checked the car, did the necessary maintenance, and said it would be fine for the trip. I didn't have time to take the car on a highway until we were on our way west on I-66, so I hoped they were right. They were. The car performed flawlessly and got good gas mileage too. Both Greg and Charlie were excellent and responsive to all my questions. For example they said the car needs new tires, but that it could wait until after the trip, and gave me options for getting new RF tires. Their invoice was very reasonable and I had total confidence in what they said. I'm delighted to have found J&F Motors and will return there whenever my car needs services they can provide. Thanks, Greg, Charlie, and Staff.