Arlington Auto Repair

I took my VW Passat station wagon to J&M Motors because a friend has used J&M for years. The engine check light was on, a serious issue. About three days later, my car was fixed for $1800 out of pocket. They also recommended an additional $600 repair. When my car was there, I wondered if I could have had the same work completed at a lower cost. For $1800, I wish they could have given the car a quick vacuum and returned the computer system to the settings that were in place when I took the care in. Greg does a good job explaining the work needed, but if it all car jargon, what difference does it make?

J&F Motors has serviced every BMW that I have owned. The service is terrific; beyond honest and everyone is wonderful. I would not go anywhere else, and recommend J&F to all of my friends.

They were nice enough but couldn't fix my issue with the car and I quote "we can't fix it if we can't replicate the issue". Ummmm.......I thought that's why god invented diagnostic machines. So after 150.00, I still have the same issue and an appointment with a dealer.

I've been getting service at J&F on BMWs since the early 1980s. They are professional, honest and very capable. It's a pleasure to deal with them. As far as I am concerned, it's far and away the best place in the DC area to get BMW service.

Always great customer service from the team at J&F. I'm a long-time customer and highly recommend them for any BMW you care about.

I started taking my BMW 528i last year. They know what they are doing and I trust them completely. Great customer service and very professional.

The team at J&F are fantastic. From the front desk to the service technicians. They quickly diagnosed the problem and gave me options to consider for my wife's 530xi and my 540i m-sport. Their service can't be beat, not even at BMW. They've earned my loyalty.

Great team! They make time for me and seem very honest. I appreciate their efforts with my 2009 328.

Where to begin? J&F are incredible: great communication, quick service, no surprises. My experiences with BMW shops have been mixed, but these guys are top notch. No upsell or pressure, just solid service and great pricing.

Ive had my 2008 335i serviced at J&F twice over last year. Impressed with knowledge and customer service and stepping up concerning one of the visits. I had a water pump replaced under warranty at BMW Sterling and within 6 months it went bad. Instead of directing me to BMW Sterling they handled the replacement themselves. And although my other service was expensive, they are very courteous and knowledgable and have the cleanest service area/garage I have ever seen. I only gave them 4 stars, but if latest service lasts I'll be back to this post to upgrade to 5 stars!!