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5

Been a satisfied customer for several years several cars. J & F motors are reliable and important to me as a customer—trustworthy.

Thank you Rhett. I appreciate your confidence and loyalty in us over all these years. Greg

- J & F Motors Ltd
5

I have utilized this business on multiple occasions for maintenance and repair of my BMW x 6 and highly recommend their services. Their customer service is exceptional and their prices are reasonable. Recently, my replacement tires did not come in until late in the day. Unfortunately no rental cars were available and I need a vehicle for urgent medical appointments the next day. One of their technicians volunteered to stay over and install my tires so I could have the use of my car the next day. They truly demonstrate care and consideration for their customers. I can’t recommend them enough!!

Thank you for your feedback Suzanne! We greatly appreciate it!

- J & F Motors Ltd
5

Charlie kept me informed at ever step of the process. I was sent an email of my estimate and my repairs. They were very quick and efficient.

Thank you Deborah! We appreciate your business and kind feedback!

- J & F Motors Ltd
5

Thanks Krzys, hope your Audi serves you well for a long time to come!

- J & F Motors Ltd
5

Thanks "K" It is our pleasure to serve you and your Volvo!

- J & F Motors Ltd
5

Your review is super important to us. Thank you for taking the time to leave it!

- J & F Motors Ltd
5

Thank you Chris! Good luck selling the E30. If we get any leads we will let you know.

- J & F Motors Ltd
5

Very professional and thorough. I brought my 2016 BMW X6 in for new front brakes. Ended up being the rear brakes. As always they did a thorough analysis by liking at the brakes. Informed me that I had some time before the front brakes were due. Charlie is always friendly and this time Skylar was happy to take me to Shirlington while I waited. They were right on time, less than 3 hours. I really don’t know why anyone whose car is past warranty would take it to the dealer. I have really appreciated the work they do, even during the pandemic when I am sure it was hard to stay open. I truly believe doing business here has made me enjoy my X6 even more. Highly recommend to others. Service: Brakes

Thank you for your business. We look forward to taking care of your vehicles needs.

- J & F Motors Ltd
1

All I can say, is that honesty is the best policy. Service: Brakes

Mr. Griffith, As per our last conversation I was hoping you would bring your vehicle back so we could look at the brakes together. To see how we measured the brake pad thickness at 2.5mm on the most worn front brake pad & 3mm on the most worn rear brake pad. I suspect the dealer ship is just looking at the service menu. Which relies on the brake pad sensor. There is only one sensor for the front brake pads but there is four pads on the front brakes. So if they did not physically measure the thickness. They may have missed the most worn brake pads. The rear brakes also have the same set up with only one brake sensor. Please feel free to reach out to us at anytime. We would love to resolve this is issue. New pads have a standard thickness of about 10 Millimeters , and the minimum pad thickness to retain safe braking ability is about 1.5 millimeters, but that doesn't mean you should wait until then—pads should be replaced at around the 3-millimeters mark.

- J & F Motors Ltd
5

I have used J&F for decades. I had a front end vibration in my 2001 X5. J&F diagnosed the problem as a worn control arm and replaced it. They have maintained all my BMWs. I recommend them highly Service: Steering/Suspension

Thanks Ed, It's our pleasure and thank you for the loyalty. Greg

- J & F Motors Ltd
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