Arlington Auto Repair

I had a mysterious starting issue with my BMW X3. I tried some troubleshooting myself including changing out the starter, but the problem persisted. Brought it to J&F as I had a good experience with them previously on a suspension repair. They, too, had some trouble tracking down the problem as no computer codes or other tell-tale signs were present. They persisted and finally tracked down the problem and now everything works perfectly. This was definitely 5-Star for 3 specific reasons. 1.) They gave me an estimate up front for troubleshooting hours that I agreed to and they stuck to it even though I am certain they spent way more time on it. 2.) They took on the risk of this job even though they had never seen the issue before, there was no similar issue I could find on the internet, AND I had tried to fix it myself with a starter replacement. Thankfully, they had a good "hunch" of what the problem was (CAS module) and had the expertise I did not to get it swapped/reprogrammed. 3.) Lastly, and what puts them as top-tier, they also noticed that the Emissions and Safety Inspections would expire at the end of the month. They had the car for a few extra days because I was on vacation while it was being repaired, so they got it inspected for me - saving me a trip to the local Exxon. Thanks so much for keeping my 10 year old 118,000 mile Bimmer going for another few years!

Excellent service. Team goes above and beyond. I 100% trust their recommendations and the quality of work performed.

Excellent prompt and caring service by the J&F team.

Fair prices. Great staff. Super fast turnaround time. Same-day appointment. Cool dog in shop. Will not be using the dealership anymore after going to J&F!

J&F are the top BMW/Mini service providers - hands down. I have an older Mini and they have been outstanding!

My car was nearly due for a 60,000 mile check/service when I needed to take a long (1,000+ miles) trip for a family emergency. J&F checked the car, did the necessary maintenance, and said it would be fine for the trip. I didn't have time to take the car on a highway until we were on our way west on I-66, so I hoped they were right. They were. The car performed flawlessly and got good gas mileage too. Both Greg and Charlie were excellent and responsive to all my questions. For example they said the car needs new tires, but that it could wait until after the trip, and gave me options for getting new RF tires. Their invoice was very reasonable and I had total confidence in what they said. I'm delighted to have found J&F Motors and will return there whenever my car needs services they can provide. Thanks, Greg, Charlie, and Staff.

The people at J&F Motors, LTD are wonderful. I needed new tires, so I contacted J&F Motors to find out when I had last purchased tires (which turned out to be some years ago). The particular model that was on my car was no longer available, but they found a comparable model of the same brand. I was happy to learn that I could get the same brand and that the cost was VERY reasonable compared to other brands suggested by one of the area BMW dealerships. I have been a customer for more than 12 years and would definitely recommend J&F Motors to any BMW owner for quality work.

Great service and very honest business.

Always great experience! I’ve been a longtime customer - they are honest, fair, and quality work!