Arlington Auto Repair

After several attempts to have my MINI serviced by local auto shops, I've been a happy customer at J&F for several years. They are friendly, helpful and very competent. They have become my partner in keeping a 2009 MINI that I love in great running order.

By far the most honest and quality repair shop I've encountered. Definitely better than any dealer.

I'm pleased with both the expertise of this shop as well as their clear and generous communication. It was a pleasure to talk with them - clearly they focus on customer relationships rather than transactions and they freely provide information. Critically, for me, they have experience with and work on all German diesel cars. The overwhelming majority of shops in this area do not touch diesels, but J&F priced and treated this like any other maintenance operation. From what I can see, they properly and professionally replaced the timing belt on my VW. They took sufficient care to notice and replace a defective motor mount. As a somewhat particular engineer, I'm pleased.

Came here with my 2018 Mini Countryman which needed an engine mount replacement. They quoted me the same general price as the dealership but promised not to add on anything that wasn’t necessary. They diagnosed another problem that was causing the car interior to be very noisy, and gave me an honest estimate before I approved the work. When parts were delayed they communicated with me and let me know, offering to contact Enterprise for a rental car because it was taking longer than anticipated. While the work cost me a lot of money, it was a fair price for both parts and labor. Would recommend and I will certainly use them again.

J&F combines great technical expertise and skill with BMWs with a friendly and fair service environment. It’s the best auto repair shop I’ve ever been to.

Great communication and understanding my needs then following through on solutions. Highly recommended.

This place is the best. I’ve been taking my car there for years and will continue to.

Said he would not work on my car because our Volvo is a pre 96'... 95's are the SAME as a 96-2000. Then condescendingly said wish you the best.. LMAO. Ok GUY.