Reviews

From 183 reviews
Thomas Erwin
Thomas Erwin

Top notch mechanics and superb service. Very reliable work!

via Google
Michael O'Brien
Michael O'Brien

Professional, family owned, and honest.

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Bora D.
Bora D.

Highly professional, reliable service. I recommend them highly.

Response from business owner

Thank you for your feedback! We greatly appreciate it!

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Tim Ogden
Tim Ogden

Best BMW maintenance and repairs in Northern Va. Trustworthy.

Response from business owner

Thank you for taking time to leave a review, Tim! We're happy we could help!

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Dandan Luo
Dandan Luo

Very responsive. The service was also done very quickly.

Response from business owner

Thank you for the great review, Dandan! We appreciate it!

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markus halbritter
markus halbritter

J&F has helped me with a troublesome car over the years and had anyways been honest and fair with me on every occasion. They will have my business for future work.

Response from business owner

Thank you for your feedback! We greatly appreciate it!

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L D
L D

Friendly, competent, timely service for my 2002 Mini. I'm always confident in the quality of the repairs – a relief after years of dealership service.

Response from business owner

Thank you for taking time to leave a review! We're happy we could help!

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Thierry Peters
Thierry Peters

Brought my E34 for some work it needed. Honest service and prompt repairs. These guys know what they're doing.

Response from business owner

Thanks Thierry, appreciate the kind words- you have a nice E34- thanks for letting us keep it that way.

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Reginald Glover
Reginald Glover

I was very impressed with J&F and I felt that my Porsche was in good hands from the first phone call to the check-in and completion of the service! I will definitely continue to use J&F Motors for my service needs and highly recommend based…

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Response from business owner

Thank you for your feedback! We greatly appreciate it!

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Frances Seghers
Frances Seghers

i have used J&F for the past 8 years, and am glad to have found them. They do great work, are timely and above all HONEST. If they don't think something needs to be done, they will say so. Finally, they are just great guys, always a …

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Response from business owner

Thank you for taking time to leave a review, Frances! We're happy we could help!

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Bob Prediger
Bob Prediger

Good service, helpful people, fair prices. This will be my new auto service provider.

Response from business owner

Thank you for your feedback! We greatly appreciate it!

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Jon White
Jon White

The best BMW service on the planet as far as I’m concerned (includes Germany – stationed there many moons ago). Always give you the straight scoop and don’t overcharge or recommend unnecessary services. This time (out of several over past…

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Response from business owner

Hi Jonathan, thanks for the nice review. Happy we could save you a few bucks with your Z.

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Philip Newby
Philip Newby

J&F Motors leadership and automotive craftsmanship are beyond reproach. J&F Motors brings a personal rapport with their impeccable repairs.

I know. I own a 1988 535I BMW that's thirty-three years old, and it's only been J&F Motors who …

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Response from business owner

Thank you for the great review, Phillip! We appreciate it!

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Anthony Cordesman
Anthony Cordesman

I have an aging 2008 model of a BMW 328xi, and the cost and quality of repairs are a critical issue. I gave up on local dealers largely because of cost, and their hard sell of optional repairs. J&F has always been a pleasure to deal with, …

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Response from business owner

Thank you for your feedback! We greatly appreciate it!

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Isaac Ehlers
Isaac Ehlers

J & F was very helpful, they worked fast and communicated effectively. I dropped off my car for a 30k mile service and for some issues it was having after hitting a pothole. They offer very high quality work but along with that comes higher…

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Response from business owner

Thank you for the review, Isaac! We appreciate it!

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Susan Murdoch
Susan Murdoch

This shop always does a great job. I have trusted them for over 20 years. Won't go anywhere else!

Response from business owner

Thank you Susan. Enjoy the Bay.

G

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Luis Miguel Calle Mendez
Luis Miguel Calle Mendez

The stuff at J&F definitely know what they are doing, and how to treat a customer right. They were very clear, transparent and professional in every single interaction I had with them. At no point did I feel like this would be one of those…

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Response from business owner

Thank you for your feedback! We greatly appreciate it!

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Brian Stickel
Brian Stickel

Very friendly and professional

Response from business owner

Thank you for the great review, Brian! We appreciate it!

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Tawfiq Khoury
Tawfiq Khoury

Professional, honest, and very easy to communicate with.

Response from business owner

Thank you for your feedback! We greatly appreciate it!

via Google
David Visi
David Visi

Going to J & F Motors was a bit of searching around in DMV area and looking for a BMW specialized auto shop. I have previously been using the dealership for repairs, but I will not be going back. J & F Motors has a customer for life.

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Response from business owner

David,

Thank you so much for the very stellar review. I welcome you to the shop anytime, and we will always be there to help. It our my pleasure to help and finally get to the bottom of the issue.

Greg

via Google
Bravado JV
Bravado JV

They were able to squeeze my service is ahead of schedule, and did the oil change as requested, but like other service stations they left oily shoe prints on the carpet. Otherwise as always athey provide great recommendations for …

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Response from business owner

Thank you for your feedback! We greatly appreciate it!

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Kristin Stephen
Kristin Stephen

Friends recommended J & F and I can see why. My interactions were with Charlie and Greg. They couldn’t be nicer — professional, knowledgeable, accessible. Greg especially explained everything that was and wasn’t needed. He didn’t just add …

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Response from business owner

Kristen thank you for the review and feedback. You are very welcome and if you have any issues in the future please give me a call.

Greg

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Chris O'Donnell
Chris O'Donnell

J & F are probably the most competent and honest business I've ever encountered. From the moment I found them several years ago to recently, I've received excellent and honest service. In addition, everyone is a pleasure to deal with. They'…

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Response from business owner

Chris,

Thank you for the review and thank as always for trusting us with the repairs on you vehicle.

Greg

via Google
Barbara Buckley
Barbara Buckley

I was referred to J&F years ago by my neighbor. I would not take my car anywhere else for service. The staff are extremely knowledgeable and treat me like family. Sadly, my car has left me stranded a few times. J&F is always there to give …

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Response from business owner

Thank you for the great review, Barbara! We appreciate it!

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Heather Price
Heather Price

I can’t imagine trusting my car to anyone else. These guys are so kind, knowledgeable, and fair. They even refer to my car by her name :-)). I trust these guys completely and know they will always do a fantastic job.

Response from business owner

Hi Heather, thanks for your kind words. We will keep the cars name between us for now. It was our pleasure to work with you!

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Tamara Togans
Tamara Togans

These guys have worked on three of my cars over the past 20 years. Very professional. I would recommend them.

Response from business owner

Thank you for your feedback! We greatly appreciate it!

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Carroll Holland
Carroll Holland

This organization knows how to treat a customer in order to establish repeat business. Everyone I interact with are polite and professional and know the business. And their technical repair work is excellent. I even like the detailed …

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Response from business owner

Thank you for your feedback! We greatly appreciate it!

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AJ L
AJ L

Had my regular tune-ups with J&F several times and they are consistently friendly and professional. They are able to explain issues clearly and succinctly so that even a non-mechanic like me can understand. I am happy to support this local …

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Response from business owner

Thank you for taking time to leave a review, AJ! We're happy we could help!

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Ed Ohl
Ed Ohl

Very pleasant and professional. When a part needed to be replaced, but was not available, they milled the part in their shop.

Response from business owner

Thank you for the great review, Ed! We appreciate it!

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Gary Ragland
Gary Ragland

Good customer service over the phone and in person. Car ready when they told me it would be. Will return again for service

Response from business owner

Thank you for your feedback! We greatly appreciate it!

via Google